FAQ:

How can I contact you?

You can contact us by email or by phone at 860-952-9836 or toll free at 877-588-3630. USPS correspondence should be sent to:

The Law Offices of Nair & Levin P.C.

707 Bloomfield Avenue

Bloomfield, CT 06002

What credit cards do you accept?

We accept Mastercard, Visa, American Express and Discover.

Do you accept debit cards?

Yes.

Can I pay by phone?

Yes.

Can I make a payment at your office?

Yes.

What are your business hours?

Our office hours/payment window hours are Monday through Thursday from 8 a.m. to 6 p.m. and Friday, 8 a.m. to 5 p.m. Call ahead for Saturday hours.

What is the difference between my ID number and File number?

If you receive a letter from us, your customer ID number and your File number are the same number. Your File number is a unique identifier assigned by our firm and is different from your account number assigned by your creditor.

Is there a minimum payment if I choose to pay online?

There is no minimum online payment.

Do you charge an extra fee if I pay online.

No, we do not charge any additional fees for paying online.

How secure is my payment?

Nair & Levin P.C. is working with PaymentVision, a PCI-DSS Level 1 compliant service provider, to be our payment-processing partner. PCI-DSS is the industry security standard resulting from a cooperative effort between VISA and Mastercard. It establishes a single approach to safeguarding sensitive data for all card brands. Level 1 is the highest level of compliance with the most stringent data security requirements. Your credit card and bank account payment information, rather than being saved locally, is sent directly to the PaymentVision vault where a 'token', a substitute for the original account information, is generated and sent back to us. With this approach, your account information is protected and never enters into our business environment.

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